About Us
Jemsivo is an online retail brand operated by Jilin Xingcong Sports Culture Co., Ltd. We aim to make online shopping straightforward through clear information, an accessible support channel, and transparent order processes.
Our Approach
Shopping online should start with the information you need to make a decision. At Jemsivo, we focus on presenting product details and purchase terms in a way that helps customers understand what they are ordering before checkout.
We also believe customers should know what to expect after placing an order. Our Shipping Policy explains processing and estimated transit times, while our Return & Refund Policy describes how to request support if an item needs to be returned or there is a problem with an order.
Customer Support
If you have a question about a product listing, an order, delivery, or a return, contact us and include your order number when relevant. If a return is authorized, our team will provide the appropriate return instructions and destination. The company's registered address is not automatically a return warehouse.
Support Email: service@jemsivo.com
Contact Phone: +86 14584631579
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Business Information
Brand: Jemsivo
Website: jemsivo.com
Operating Company: Jilin Xingcong Sports Culture Co., Ltd.
Unified Social Credit Code (USCC): 91220103MAKMPY2J0H
Company Address: Room 1101, Building B39, Zone B, Liwang · Lanjia Xincheng, West of Bing 37th Road and South of Ding 48th Road, Kuancheng District, Changchun